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Logistics

In a world information logistics already occurs in real time, customer expectations for physical logistics just keep raising the bar, and operators are faced with the challenge of delivering better, faster and cheaper services everyday.

To accomplish this growing demand for quality and control, companies have been recurring to information technology that allows them to trace packages, communicate with field personnel and manage their fleets more effectively. However, and because these solutions focus on specific activities, the overall process is often overlooked, and results fall shorter than expected. With so much focus on deploying and integrating all these different technologies, the business value is left behind.

By providing a fully integrated environment for managing all field personnel and vehicles, and at the same time increase customer interaction, mBPM^TM is the perfect solution for supporting the entire core business process of a logistics operator. Combining Field Force Automation and Fleet Management in a single technical environment, mBPM creates the basis for effectively controlling and optimizing the delivery process. Additionally, and because of its multi-channel user-interaction capabilities, the same system can be used to provide real-time information to the customer through any fixed or mobile device. But most importantly, mBPM^TM provides these functionalities out-of-the-box and fully configurable through a graphical modeling interface (using MORE technology).

To learn more about the benefits of mBPM for Logistics Operators, please read the MORE for Logistics whitepaper, and contact us.